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From226US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sandy Lane, West Runton, West Runton, United Kingdom, NR27 9QH
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Single Room
Max:
1 person
220 sq. feet 
Bed options:
1 Single bed
Heating
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Standard Double Room
Max:
2 persons
325 sq. feet 
Bed options:
1 Double bed
Heating
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Superior Family Room
Max:
4 persons
325 sq. feet 
Bed options:
2 Single beds
Heating
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Getting around

Check out the full range of transport modes

City Centre
West Runton 2.4 mi
Airports
Norwich International (NWI) 22.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Billiard tables
  • Darts
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Sandy Lane, West Runton, West Runton, United Kingdom, NR27 9QH
Map view
Sandy Lane, West Runton, West Runton, United Kingdom, NR27 9QH
Nearby
Satellite Navigation Street Sandy Lane
Hillside Shire Horse Sanctuary
400 ft
Restaurants
The Village Inn
1600 ft
Water Lane

Reviews and Ratings

Feedback from previous guests about their experience.
64%
were satisfied with the hotel and would gladly return
Lovely views
Good restaurant food
Poor staff training
Cold pool
6.4/10
Nice
Rooms
6.2
Location
8.0
Service
5.4
Dining
6.6
Guest reviews
6.4/10
based on 5 reviews
8.3
8.3/10 based on 801 reviews
Ethan
United Kingdom, February  2025
5.0/10

Our stay was quite frustrating due to the lack of considerations for elderly guests, which was disappointing for the price we paid. The hotel does have some redeeming qualities like a polite staff and clean facilities, but the room's accessibility features were poorly executed. On the upside, it has a lovely view of the golf course which adds charm to the stay.

Rooms
5.0
The room was meant to be accessible but the heavy patio doors and low furniture made it challenging for my father's friend who uses a wheelchair.
Service
5.0
The service left much to be desired, as no staff seemed available to assist with luggage, and I received no replies to my emails regarding our concerns.
Location
8.0
The location was peaceful and surrounded by lovely scenery near a golf course, which we enjoyed.
Dining
6.0
While the location of the restaurant was nice, I found the dining experience lacking in variety, especially given the high room rates.
Facilities
5.0
Facilities were okay, but the lack of assistance regarding room features and services was a letdown.
Oscar
United Kingdom, January  2025
5.8/10

My recent stay at this hotel was quite mixed. While the views from the room were lovely and the food in the restaurant was surprisingly good, the overall service left much to be desired. Staff appeared to be overwhelmed and lacking proper training, which really affected the experience. Additionally, the facilities were not up to par, with issues like the pool being too cold. I doubt I would return unless improvements are made.

Rooms
6.0
The room had lovely views but felt quite basic despite paying extra for the superior option.
Service
5.0
The service was poor; staff were often inattentive and seemed to lack training.
Location
7.0
The location is decent, but it feels disconnected from more vibrant areas, which was a bit disappointing.
Dining
7.0
The food quality in the restaurant was quite good, though service was lacking and orders often mixed up.
Facilities
5.0
Facilities were not great; the pool was cold, and the gym lacked a sauna.
Lovely views
Poor staff training
Avery
United Kingdom, January  2025
8.6/10

I had a delightful stay at this hotel, which was extremely clean and comfortable. The staff went out of their way to assist us, from planning our evening out to simply being available whenever needed. However, there was a slight hiccup with the dining experience as the options felt a bit limited, and the sports bar wasn't open during a key match. Overall, though, it was a great value for money and a lovely place to visit with family.

Rooms
9.0
The rooms were very clean and comfortable, featuring strong afternoon sun streaming through the windows.
Service
10.0
The staff were incredibly helpful and friendly, genuinely eager to make our stay enjoyable.
Location
9.0
The location was excellent, just a short train ride to Cromer and a lovely quiet area.
Dining
7.0
While breakfast was fresh and plentiful, I felt the dining offerings could be expanded, especially for the sports bar.
Facilities
8.0
The pool area and changing rooms were well-kept, contributing to a pleasant recreational experience.
Cameron
United Kingdom, October  2024
6.4/10

I was initially drawn to this hotel for its charm, but I was disappointed with the recent changes. The atmosphere has shifted from a quaint, character-filled setting to a more corporate feel, likely due to the influx of coach parties. While the food quality is still decent, the personal touch and quiet ambiance we loved are missing. It might be our last visit, which is unfortunate.

Rooms
7.0
The rooms had nice views and let in great light, but the modernization has stripped away some character.
Service
6.0
The staff were pleasant and tried their best despite being rushed, especially during busy periods with large groups.
Location
7.0
It's situated in a nice area, but the influx of coach parties has disrupted the previously quiet atmosphere I appreciated.
Dining
6.0
The food offered was reasonable but lacked the variety I hoped for. The dining experience felt rushed and less personal.
Facilities
6.0
Facilities were adequate but not exceptional, with a noticeable reduction in personalized service due to larger groups.
Robert
United Kingdom, September  2024
6.6/10

The hotel is a charming old building with lovely views and a great location near the coast. The staff were friendly and helpful, especially at reception. However, the property needs some serious upkeep and attention to detail, as I found dust and broken fixtures in my room. The dining experience was decent, but the service lacked the warmth I hoped for, which dampened the overall vibe.

Rooms
6.0
The room was large and furnished to a high standard, but it had issues like a broken blind and leaking tap that really needed attention.
Service
5.0
While some staff were helpful, I felt that overall the service lacked consistency and personal attention, especially in the restaurant.
Location
9.0
The hotel is ideally situated within walking distance to the sea and lovely cliff walks, making it very convenient for outdoor activities.
Dining
7.0
The food was decent in the restaurant, but the service left something to be desired, which took away from the overall dining experience.
Facilities
6.0
The hotel has nice leisure facilities, including a pool, though it shows signs of neglect which is disappointing.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room